How COVID-19 Affected Burnout and Job Satisfaction Levels Among the HealthcareProvider in Jordanian Hospitals

Abstract

Objective: This study aims to establish how Covid-19 affected the burnout and job satisfaction levels among the
health care Provider in Jordan hospitals.
Methods The online survey questionnaire was distributed to 160 nurses, doctors, medics, and specialists, and only
152 responses were filed in the Google form from healthcare workers from Jordan hospitals. The survey questions
wanted answers related toestablishing job satisfaction and burnout levels during the COVID-19 pandemic. The
questionnaire also contained questions investigating the nurses' and doctors' demographic, work-related variables,
and personal experiences. Additionally, the basic needs at the workplace were investigated, and the world Health
Organization-5 well-being index was established through the questionnaires. Different statistics measurements were
used. Descriptive statistics were used to summarize both the background information about the healthcare providers
and burnout levels.
Results from the 152 healthcare professionals filed their responses, 32.6% were males, and the rest were females.
Approximately48%.13% and 16% were nurses, doctors, and pharmacists. Burnout was caused by exhaustion,
depression, anxiety, and overtime working time. 7% of the nurses were satisfied with the work, while 72.5% were
not satisfied. Approximately 24% of the male healthcare providers demonstrated resilience in employment, while
5% of the female healthcare professionals demonstrated burnout and total withdrawal due to the scourging effects of
covid-19 (Abujilban et al., 2021). The healthcare providers that received psychological support from their families
seemed strong and suffered lower burnout levels. The fear of infection created anxiety that led to stress, and finally,
the burnout levels shot high.
Conclusions Covid -19 led to increased levels of burnout and lack of job satisfaction. The hospitals in Jordan were
not prepared, and the fear of nurses and doctors getting infected created more anxiety. The healthcare motivation
and energy to work reduced to a bare minimum.