The Role of Emotional Intelligence in Building Effective Workplace: A Quantitative Study

Abstract

The significance of emotional intelligence (EI) in fostering a productive workplace is a very
hot topic nowadays. “The ability to recognize, understand, and manage one's own emotions
as well as those of others is known as emotional intelligence”. People with high EI are able to
empathize with co-workers, resolve conflicts amicably, and sustain a positive work
environment. Employees can better manage stress, adapt to change, and work as a team when
they have developed emotional intelligence. Additionally, it gives them the opportunity to
show empathy, develop stronger bonds with co-workers and superiors, and create a friendly
and inclusive work atmosphere. As they inspire and drive their teams, executives with high EI
also experience higher work satisfaction and employee engagement. Organizational
communication, employee retention, and productivity all improve when emotional
intelligence development is prioritized. As a result, promoting emotional intelligence at work
benefits both individual individuals and improves performance and productivity across the
board. The researcher had considered 184 people from different organizations to know the
role of emotional intelligence in building effective workplace. The study concludes that there
is significant role of emotional intelligence in building effective workplace.