Social Impact of Mobile Phone Usage Among Old Age People: A Qualitative Perspective

Abstract

More people are using technology as they age than ever before. Older adults can live
comfortably for longer thanks to new technology. The current issues with its complicated
functions and layouts of interfaces have discouraged a few older users away from using the
device, despite the value of mobile phones, particularly for older people. By analyzing the use of
mobile phones among elderly persons, the authors hoped to investigate exposure to the actual
technological demands of those individuals. The advantages of interviewing in research
involving human-computer interaction (HCI) have been the subject of several studies, but little is
known about the use of preparation interviews while working with an elderly population. The
primary focus of this paper's discussion on elders using mobile phones was on the most effective
ways to gather data. There are several challenges with traditional methods when senior persons
are included. This was because, in comparison to other groups, older persons had a more diverse
spectrum of traits and limitations. To gather user requirements for mobile phones and older
persons, it seems that more strategies should be modified and applied. An assessment of current
approaches concerning older people is required.