Exploring the critical care units nurses knowledge for therapeutic communication as an essential competence to facilitate patients care

Abstract

Background: Nurses are the cornerstone of the health system , they play an important role in the
healthcare setting because they interact directly with the patients, caregivers, and other healthcare
professionals in diverse ways. As nurse practitioners . Nurses have been responsible for creating good
communication and delivering holistic treatment for patients for a long time
Objective:assessing the critical care units nurses knowledge for therapeutic communication competence to
facilitate patients care
Methodology: Cross –sectional descriptive study design selected in order to assessing critical care unit
nurses knowledge related therapeutic communication to facilitate provided care , critical care which
located in four teaching hospital in Al-Hilla city selected as rich field to collect related data . (120) nurses
who provided direct care to the admitted patients to the critical care units were selected to participate in
the study . Knowledge assessment questionnaire which used to collect data , this questionnaire content (42
) items , multiple choices questions distributed among five domains were prepared .
Result:The results indicated that most of the participants 78(65%) are between age group (25 years and
less ) , male 96(80%) , the participants in the study distributed equally 60(50%) between single and
married status , most of the study group 78(65%) were bachelor holders , participants recorded knowledge
deficit related to therapeutic communication , the total mean score -+
 (1.47)
Conclusion: Critical care nurses recorded knowledge deficit related to therapeutic communication , while
good responses appears with core issues of nurse – patient relationship
Recommendation: Good therapeutic communication skills improved by educational program and training
sessions to understand and enhance patients quality of care in special units